on 26-08-2021 11:03 PM
Everything working OK until 7pm then the TV can't access talktalk my TV etc, loss of apps, message on TV abt YVM104.
Router light constant orange.
Go through usual check connections, turn off wait & back on. Wait till youview loads (takes forever) still no luck.
Turn off WiFi on phone and use mobile data..check talktal account..service check..broadband working fine except private network problem with latency on mobile turn off WiFi.. OK
Restart TV, Youview & router (since not using WiFi on phone).. ahh same issue router blinking orange then solid orange
Followed YVM104 advice..
Now does this mean a) one of those factory resets ...which I don't have the expertise or b) someone will call me & send me new router & replacement youview or will it be c) you must be doing something wrong type of call.
I've been a talktalk customer for 8yrs
Extremely frustrated - and how do I work remotely now?
on 27-08-2021 10:36 AM
How are things today, tests are passing and I can see a connection from the router now.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE