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D-Link 3782 Firmware Update

AldridgeAndy
Super Duper Contributor
Message 64 of 64

Hi OCE's it seems sometime ago that awareness was raised of firmware quirks along with the VPN issue when using the D-Link 3782 router.

 

Then a few months ago a revised test firmware was released for a day or two to fix the VPN issue, this firmware was then withdrawn awaiting an official release.

 

The current firmware on this device was built in December 2016, so well over 12 months old.

 

The HG633 device has regular updates to improve its performance, around three or four incremental releases within the past twelve months.

 

Has the 3782 router been abandoned by TalkTalk, or do D-Link not work as closely with TalkTalk for firmware updates?

 

Any ideas when / if the 3782 will have an update to enable reliable VPN working and to also address the issues you are aware of via forum feedback?

 

Many thanks in advance.

63 REPLIES 63

Message 1 of 64

Hi borg420

 

Please can you create a new thread, we can then look into this further.

 

Thanks

 

Debbie

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Message 2 of 64

Talktalk must like wasting money I've just had two 3782's delivered one I can't access router settings the other let's me in occasionally and then very slow plus every morning I find that it drops internet connection now I find out about the software problems . Pretty annoyed why supply routers with untsable software ?

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Message 3 of 64

Will this update fix a couple of faults in my recently-supplied 3782, whose firmware is apparently > 3 years old? (Copyright D-Link 2015), namely:

 

1. Connected Clients list includes a number of erroneous or missing device names and vendors.

2. Connected Clients list doesn't offer editing of anything other than IP address.

 

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an1sa_k
Super Duper Contributor
Message 4 of 64

Thanks @Debbie-TalkTalk and @Chris-TalkTalk

Anisa Khalifa
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Message 5 of 64

Hi @an1sa_k

 

Our Products Team have advised that this firmware is still in testing and should be available some time in the New Year.

 

Thanks

 

Debbie

Message 6 of 64

Hi an1sa_k,

 

We're awaiting an update on this, we'll let you know when we have any more information.


Thanks

Chris

Message 7 of 64

Hi there. Any update on the firmware update for the D-Link 3782?

Anisa Khalifa
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Message 8 of 64

Hi AldridgeAndy,

 

Apologies for this. It's currently going through the last stages of testing and we're hoping to be able to release this as soon as possible. Once it has been developed and tested we just trial it first to make sure it doesn't cause any other issues and once this is complete then we can start to roll this out. 

 

I'm sorry again for the delay and I'll let you know as soon as I have timescales for this.

 

Thanks

 

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Message 9 of 64

It looks as if Openreach testing can be pretty quick ...

Openreach modem testing.JPG

 

 

So is the delay with TalkTalk ?

 

I really suspect that TalkTalk are putting all their efforts in to making in the new hub perform as expected. The 3782 will be the poor relation... New firmware to resolve VPN issues ( amongst others ) has been in the pipeline for around 18 months if I remember correctly.

 

Sadly for me the new TalkTalk Hub didn't perform as well as the 3782, so I am really hoping that TalkTalk release an updated firmware soon. Going back to a HG633 isnt an option as I need a device that can upload to MS Onedrive ( for example ) and maintain download throughput without having to mess around with settings that I dont have access to on my work devices. 

Message 10 of 64

Hi an1sa_k,

 

Unfortunately still no timescales at the moment.

 

Thanks

 

an1sa_k
Super Duper Contributor
Message 11 of 64

Any update on when the latest firmware for the D-Link 3782 will be released?

Anisa Khalifa
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Message 12 of 64

That is down to the OCEs manager, not me. 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 13 of 64

@TheHornedOne wrote:

 

@KeithFrench wrote:

 

It could well be that you have not made enough posts ..............

 

How many posts are 'enough' KeithFrench?  It would be useful to know!

 

 


@KeithFrench wrote:

 

What are you asking me for ....................


 

Because you are in a position to find out?

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Message 14 of 64

 

Not Preferences > Privacy @harbledown; ~ Preferences > Private Messages, but I an suspecting that the option may not yet be available, since your Private Messenger hasn't been enabled!

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Message 15 of 64

Hi @TheHornedOne

 

What are you asking me for, I am just a customer.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 16 of 64

HP Laptop and Chrome

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Message 17 of 64

 

What device / browser are you using @harbledown?

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Message 18 of 64

And I don't have anything under Privacy relating to Private Messages.

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Message 19 of 64

Thanks, but this is my page

Capture.PNG

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Message 20 of 64

Screen Shot 2018-08-06 at 21.26.10.png

 

 

 

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