on 03-06-2020 11:35 AM
I recently upgraded my internet and received a new router from you. All was working fine but unfortunately the power cable has been damaged and so the router won't turn on.
Please can you send me a new power cable as I need the internet to work from home.
on 10-06-2020 01:19 PM
on 05-06-2020 06:19 AM
Apologies for the delay.
I have ordered a replacement router which will include new cables and a returns bag for your current router.
Please allow 24-48hrs for this to arrive.