FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Devices disconnect and reconnect almost immediatly

Jakepoole
First Timer
Message 3 of 3

Hey!

 

My broadband keeps disconnecting and then reconnects almost immediately afterwards?

 

what causes this as it’s super irritating..

 

cherrs

 

Jake

0 Likes
2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hi Jake,

 

Can you please update your community profile to include your:

  • Name
  • TalkTalk Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

0 Likes

paulshent
Community Star
Message 2 of 3
Have you tried a power reset of router.
If continues to disconnect it may well be a BT line error. Please let me know so i can escalate to support. They work Monday to Friday.