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Disable auto optimisation request

playpad
Participant
Message 4 of 4

Hi - any OCE

can please switch off automatic channel optimisation on my router?

My order no is there in profile private note - and I don't have landline as I am on FTTP 500mbps data only.

 

thanks in advance.

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3 REPLIES 3

Message 1 of 4
@Debbie-TalkTalk, sure thanks.
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Debbie-TalkTalk
Support Team
Message 2 of 4

Hi playpad

 

I'm sorry to hear this.

 

You would need to contact our FTTP team to request for the WIFI optimisation to be switched off.

 

Thanks

 

Debbie

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Ste_Nix14
Community Star
Message 3 of 4
Staff here will be back from Monday.
Steve -
Have you tried turning it off and on again!