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Eero 6 pro Future Fibre 500 upgrade

j99roberts
First Timer
Message 2 of 2

Hi,

 

I am upgrading my connection to the future fibre 500 which I have an install date of next Tuesday. However, today I received a text stating I will not get an eero 6 pro as I already have a talk talk wi-if hub. 

The eero was a selling point for me as it is a system I can expand around the house and also it includes smart home features. 

Can this be changed please so I can receive an eero?
This should be part of the package I am upgrading too. 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Morning,

 

I'd recommend contacting our Future Fibre Team via Live Chat so they can look into this for you and advise,

 

Your Future Fibre Support Hub

 

Thanks

 

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