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Engineer visit, no service

rico71
Team Player
Message 2 of 2

After a visit yesterday from an engineer to install future fibre I now have no service.  At talktalks request my copper wire has been removed and future fibre was not feasible to install.  I now have no service and was told that it would take 7 working days. This is completely unacceptable.  All I re quite is for a return to fibre 35 package and the copper line to be reinstalled.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,

 

I've posted on your other topic so I've closed this topic to avoid confusion.

 

Thanks

 

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