on 19-07-2021 02:52 PM
Did you contact our teams ? Is the home phone line working, is it just the router that has failed ?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 18-07-2021 07:40 AM
You may find that all it needs is a new router, @Tom Coy.
Check, because if it doesn't need an engineer you'll get charged for the wasted visit.
Contact Chat, after 9am. The link is in this page: