FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Erratic broadband

fsurfer
Team Player
Message 26 of 26

Screenshot_984.jpg

 

 

 

Screenshot_986.jpg

 

Router has been reset, browser and TalkTalk speed test, quite a variance

 

 

Screenshot_987.jpg

 

 

0 Likes
25 REPLIES 25

Message 21 of 26

Hi fsurfer,


Just to confirm, did you switch the router off for a full 30 minutes? (it needs at least 30 minutes to start a new session)


Chris

0 Likes

fsurfer
Team Player
Message 22 of 26

Followed all instructions - today, I still have a rubbish Fibre??? broadband, my router shows one speed - speed test shows real figure!

Screenshot_1012.jpgScreenshot_1013.jpg

Screenshot_1011.jpg

0 Likes

Message 23 of 26

Hi fsurfer,

 

I've replied on your other thread


Chris

0 Likes

fsurfer
Team Player
Message 24 of 26

Wired and yes, reset & switched off several times, an engineer was here on 31st

 

On-going problem 

0 Likes

Skynet_TX
Community Star
Message 25 of 26

Hi @fsurfer,

 

Are you running the speed tests from a wired or wireless device ?

 

Have you tried switching the router off for over 30 minutes, this will force a new session in the street cabinet and can often help get your 'wired' throughput speeds up much closer to your sync speeds.

 

The TalkTalk staff on this community will be able to help, they will hopefully be able to respond to this post tomorrow.