11-04-2019 08:53 PM - edited 11-04-2019 08:57 PM
I have a router (SAGECOMFAST 5364-3.T8) which will not allow devices to connect to the internet (or even each other) through wired connections. WiFi works fine.
I have a Synology NAS, Tado, EE signal booster and Macbook, none of which can get internet access when plugged directly into the router.
The router thinks the devices are connected, and other devices can use wifi with no problems.
I've tried resetting, configuring static DNS, nothing works - i.e.
If anyone from technical support can offer some alternative steps to try then please let me know.
on 13-06-2019 09:32 AM
on 12-06-2019 04:27 PM
Yikes, I'm really not doing well looking into this.
Current situation is the NAS drive and Tado both work when wired into the router but my laptop does not.
For now I'm just using wireless and that'll do.
Do you want me to send back the router?
on 14-05-2019 07:09 AM
on 13-05-2019 04:37 PM
Thanks, for the advice / suggestions. Sorry it's taken me so long to reply, I do appreciate the help.
Static DNS was already enabled - I think I might have tried it after reading a similar post.
When I try to connect to the internet via the wired connection I can ping the router but the error message in the browser is just the standard one you see if you have no internet connection.
on 01-05-2019 09:16 PM
The only way I can get my Windows 7 pc to connect to internet by ethernet cable with the Wi-Fi Hub is to do the following:
Log in to WI-FI HUB > See internet settings > Manage advanced settings > Talktalk Wi-Fi Hub > DNS > Turn on Static DNS Server Configuration.
In the Primary DNS Server box type 192.168.1.1 and reboot the computer.
How come this works for me? Don't ask.
It might be worth a try for you. Only takes minutes.
on 01-05-2019 07:22 AM
on 30-04-2019 09:45 PM
on 26-04-2019 07:50 AM
on 25-04-2019 07:45 AM
on 24-04-2019 08:47 PM
on 12-04-2019 11:18 AM
on 12-04-2019 10:51 AM
on 12-04-2019 10:35 AM
on 12-04-2019 08:17 AM
on 11-04-2019 09:28 PM
Hi Matt, yes I read that the first time, but as the guy in the earlier thread found it worked for him.
Your post has been flagged for assistance and you should hear during tomorrow.
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Good luck with a resolve.