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F-Secure SuperSafe

davey
Philosopher
Message 5 of 5

Hi

I am not sure if F-Secure SuperSafe is turned on or off? Could an OCE please check my account and de-activate F-Secure SuperSafe if it is active. Thank you...

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4 REPLIES 4

Message 1 of 5

Hi davey,

 

If you need any further information please let us know


Chris

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Chris-TalkTalk
Support Team
Message 2 of 5

Hi davey,

 

Yes it's showing the boost is active and free for one device. You have to download the SuperSafe boost onto a device and install it to use it

 

Chris

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Message 3 of 5

Hi Chris

 

I was meaning F-Secure SuperSafe boost. Please correct me if I'm wrong, when I check my account it shows as below. Does this mean the boost is active and free for the first 12 months?

Sorry if I'm being thick smileydoh.gif

Thank you...

Capture.PNG

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Chris-TalkTalk
Support Team
Message 4 of 5

Hi davey,

 

Sorry, I'm not sure what you mean, are you sure you mean the SuperSafe boost (F-Secure) and not HomeSafe?

Chris

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