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Fast broadbans speed

dragon
Chat Champion
Message 4 of 4

I have just this morning started fibre broadband, my speed was 22mbps and 8 mbps.

I do not know what speed I should receive.

After the TT speed test it says "Ooops, there seems to be a technical problem".

It does not say what the problem could be.

Dragon

I hope to see my Pilot face to face
When I have crossed the bar.
Lord Alfred Tennyson


Alfred Lord Tennyson
0 Likes
3 REPLIES 3

Message 1 of 4

dragon
Chat Champion
Message 2 of 4

Thanks very much.

Dragon

I hope to see my Pilot face to face
When I have crossed the bar.
Lord Alfred Tennyson


Alfred Lord Tennyson

Debbie-TalkTalk
Support Team
Message 3 of 4

Hi Dragon

 

I've checked the connection stats and your line is in sync at 24mb.

 

We advise to allow DLM time to monitor the connection to get the best balance between speed and stability.

 

Please can you leave the router switched on without rebooting and post back on this thread next week. We can then check the connection stats/speed again to see if DLM has made any changes.

 

Thanks

 

Debbie