on 04-03-2019 02:56 PM
TalkTalk now advertising faster fibre for 18 months at £19.50 so why am I paying 25.00. Wasn't TalkTalk adverising that existing customers will not pay more some time back, or is this now been changed.
A bit annoyed as I have renewed a month ago.
on 04-03-2019 05:55 PM
fr8ys - thanks for the reply, my existing contract was about to end so I renewed well within time. At first I was offered a price with just a 12mth contract but asked for 18mth which I got but 25.00.
Why are not existing customers offered these lower prices and only to new customers, I have been with TalkTalk for a number of years now.
That's why I asked that I thought lower prices were also offered to existing customers as well.
on 04-03-2019 03:30 PM
Yes it has changed.
You can now only recontract within the last 90 days if your contract.