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Faster Fibre Prices

Codfather
Popular Poster
Message 3 of 3

TalkTalk now advertising faster fibre for 18 months at £19.50 so why am I paying 25.00. Wasn't TalkTalk adverising that existing customers will not pay more some time back, or is this now been changed.

 

A bit annoyed as I have renewed a month ago.

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2 REPLIES 2

Message 1 of 3

fr8ys - thanks for the reply, my existing contract was about to end so I renewed well within time. At first I was offered a price with just a 12mth contract but asked for 18mth which I got but 25.00.

 

Why are not existing customers offered these lower prices and only to new customers, I have been with TalkTalk for a number of years now.

 

That's why I asked that I thought lower prices were also offered to existing customers as well.

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fr8ys
Community Star
Message 2 of 3

Yes it has changed.

 

You can now only recontract within the last 90 days if your contract.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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