FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Faster fibre boost not working

GizF1
Chatterbox
Message 10 of 10

Hi

 

I rejoined talk talk starting last week and it connected at 46.6mb which was about what I used to get with standard fibre before with my old supplier. I thought that maybe it would make sure it was stable then try again at a faster speed but no its just stuck at 46.6 and has been for 9 days now.

 

Please check it out for me

Giz
0 Likes
9 REPLIES 9

Message 1 of 10

Hi GizF1,

 

Ok thanks. If it does have a test socket then it would be worth testing the router at the test socket for at least 48hrs to see if DLM makes any changes to the sync speed.

 

Thanks

 

0 Likes

Message 2 of 10
That's OK pretty quick actually for coming back on a Monday!

Think so, I'll have a look after work.
Giz
0 Likes

Message 3 of 10

Hi GizF1,

 

I'm sorry for the delay in getting back to you. I've run a test on the line which hasn't detected a fault. Does your master socket have a test socket?

 

Thanks

 

0 Likes

Message 4 of 10

Hi Giz, that might be the best it can do!

Unfortunately we won't know until Monday when the team return to work.

Hang in there.

I don't work here and all my opinions are my own.

Message 5 of 10

Still 46.6 down 20 up

Giz
0 Likes

Message 6 of 10
Email notifications + nothing better to do

OK I'll give that a try
Giz
0 Likes

Message 7 of 10

Hey that was quick😁 So the speed is within guarantee but at the wrong end of expectation.

I would try a 30 minute reboot switch of, chill for 30 minutes then restart the router, this can cause DLM to reset. Don't do it repeatedly as the speeds will likely drop.

I don't work here and all my opinions are my own.
0 Likes

Message 8 of 10
Guaranteed 44
Download 49 to 72
Upload 14 (It's actually 20)
Giz
0 Likes

Divsec
Community Star
Message 9 of 10

Hi Giz welcome to the community, what speeds were you promised when you opened your Talktalk account?

I don't work here and all my opinions are my own.
0 Likes