FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Faulty Huawei HG633 Router

David140536
Popular Poster
Message 4 of 4

My Huawei HG633 router has developed a fault.

No problem with VDSL2 connection, all parameters OK.

Both Ethernet and Wireless LAN very slow download speeds (less than 1mbs, normally around 15mbs). Upload speed normal.

Have reset router, no improvement.

Have installed Netgear router and all ok.

I think the router needs replacing.

0 Likes
3 REPLIES 3

Message 1 of 4
0 Likes

David140536
Popular Poster
Message 2 of 4

Hi Chris,

Thank you very much for prompt action.

David

0 Likes

Chris-TalkTalk
Support Team
Message 3 of 4

Hi David140536,


I've ordered another router to test with, it should be with you within a couple of working days but please allow up to 5 working days for delivery 


Chris

0 Likes