I recently renewed my Talk Talk fibre broadband and I purchased a new super router, all was well until the power light suddenly went out. I pushed the power button and the light came on but every time I released the button the light went out. The router is obviously faulty and I have managed to tape the button in the on position as a temporary fix. I tried an online chat and the agent insisted on testing the line even though the line was fine so the advice was there is no problem. In the end I gave up.
Is there anyone I can contact at Talktalk who will help?
You shouldn't be having to put up with that, @chris lodge!
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Replacement router on the way to you.
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