on 12-05-2021 02:52 PM
I'm afraid that in March we took the decision to end our fixed price promise. We gave all effected customer the required 30 days notice with the option of leaving.
Sorry that you didn't know.
on 05-05-2021 03:14 PM
on 29-04-2021 09:39 PM
I am guessing "fibber" in the body of your post is a mis-spell, but sadly apt. TalkTalk "fibbed" about having Fixed Price plans and then decided to renege on that.
They can do this under the general T&Cs, but as this was a change in contract to your material detriment they were obliged to give you 30 days' notice and allow you to leave without penalty if you chose to do so.
Do you not recall getting an email about this? The subject has been widely discussed across the forums over the past couple of months.