on 03-12-2021 08:26 AM
my connection keeps dropping at random time. Just did it at 0815 this morning.
It does with with two different routers, currently I have yours connected, which flashes orange and white while disconnected. Sometimes it reconnects on its own, sometimes I have to restart the router
This has happened when I have been out of the house and no one is using the internet
I have tried leaving the router off for several hours to reset it
03-12-2021 08:42 AM - edited 03-12-2021 08:42 AM
on 03-12-2021 08:41 AM
I'm really sorry to hear this.
I've completed a line test which hasn't detected any faults but I can see re connections on the line.
Would you like me to send a replacement router for testing?