Get expert support with your Fibre connection.
on 20-01-2022 10:12 AM
I want to upgrade from my Fibre 35 package to Fibre 65. I'm interested in the Fibre 65/Netfix deal for £31.95, but can't seem to access it from my account. Is it for new customers only?
Thanks
on 21-01-2022 03:52 PM
Thanks for the update.
on 20-01-2022 03:55 PM
Cool, thanks for letting us know.
on 20-01-2022 03:53 PM
Thanks. It wasn't clear if it was available to new & existing talktalk customers, and it wasn't an option when I went to upgrade. I called the loyalty number and they were able to confirm that, as an existing customer, I was eligible for the deal.
on 20-01-2022 10:32 AM
It seems to be clear from the splash on the sales page: