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Fibre 65 plus free Amazon Echo dot

Bumbles2275
Popular Poster
Message 2 of 2

I have been trying for the last 3 weeks to switch to the Super Fibre bundle.  I have applied online at least twice and all it says is you will be sent an email in 10 days.  10 days is well past and I have received nothing except repeats of the original email with the original offer.  I have also rung customer services at least 3 times and have received differing answers.  I am near the end of my contract so TALKTALK you are about to lose a loyal customer who has been with you since about 2007. This is appalling service.!

Paula Berry
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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

If you call and speak to our customer loyalty team they can assist. The customer loyalty team are the only team that can deal with your request.

 

Thanks  

 

Karl. 

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