on 12-05-2021 11:48 AM
Thanks for your post.
If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your account.
To do this go into 'my settings' then 'personal information' then add your details.
on 06-05-2021 10:16 AM
Thank you for your response, I would guess that all TT fibre lines in the box are taken then, looks like I'll have to cancel contract and switch to BT/Sky who have already said they can supply fibre at the new home.
on 06-05-2021 07:20 AM
@miwright64 EXACTLY what product are you trying to order ?
If it's Fibre 35/65/150 it could be that the cabinet is full.
Future Fibre - Data Only is not yet available to TT customers in all areas even if Openreach have installed the local infrastructure.
You can general availability here.