on 13-06-2019 11:12 PM
for a while now, i've noticed my connection/router, always loses connection around 9-10 pm every night, getting fed up with this now. i'm playing the PS4 then its just drops connection few times, within each other.
Its usually stable in day, then when it comes to around this time, it always loses connection, why is this. Ive restarted the wifi Hub, but still does it.
also i think ive noticed, since my sync speed increased on the router, week ago, its been having this problem since then, before this, i didn't have much trouble.
on 26-07-2019 07:52 AM
Thanks for confirming this. DLM should adjust the sync speed again if the connection remains stable. Could you bump your thread on Monday and we can re-check the connection stats again?
on 25-07-2019 05:25 PM
No disconnects last night since engineer been, which is good to hear, been up so far for 31 hours. It doesn't have problems i noticed when the router is syncing lower which it is now, it only does it what i noticed when its sycing much higher.
That's why i asked if DLM will adjust the sync speed of my line after couple of days, if it does sync higher, i can see if it does it then and compare it, if you know what i mean. Thanks
on 25-07-2019 07:03 AM
on 24-07-2019 08:33 PM
Hi, Enginner come around 9.30am, he checked the green cabinet before he got here, which he said all looked fine. He was here for around 30 minutes, checked the little white box, and he put new filtered faceplate onto the master socket. He said everything looked ok. But i asked him about the disconnects in the night, and i think he mentioned about engineers could be testing stuff late at night or something, could be to do with disconnects. But how does it affect my line after 10pm, and not one of my relatives across the road. She's also on TalkTalk and she doesn't have these disconnects at this time, and she's also connected to the same cabinet as me. also, since the engineer reconnecting everything, it giving much lower sync, will DLM increase this over next few days or so thanks.
on 24-07-2019 05:55 AM
on 23-07-2019 06:06 PM
Hi Debbie, thanks will do. just before engineer visit, checked router logs, and its been up for nearly 3 days so far, i don't get it. Most of last week and over weekend, it been disconnecting every night, but so far its been up for nearly 3 days now. I'll just mention it to the engineer, once he's here. Cheers
on 23-07-2019 08:30 AM
on 23-07-2019 06:14 AM
on 22-07-2019 08:52 AM
on 19-07-2019 11:09 PM
Sorry now getting bk, yes my PS4 is wired, and it affected that when it disconnected, cause i was playing ps4 at the time when it went off. it affects all devices connected to the WifiHub, wired and wireless.
It's done it again tonight, disconnected around 11pm, so could you get that engineer booked in for sometime next week please. I'll monitor it over the weekend. Don't get it, 2 nights it was all stable, then the next 2 nights it is bk doing the same.
on 19-07-2019 08:14 AM
I'm really sorry to hear this.
Did any wired devices also experience this issue? I can pass this back to our Network Team to ask for an engineer visit to be arranged again or would you prefer to monitor this over the weekend first?
on 18-07-2019 11:20 PM
Lol, the unthinkable as happened again, it's just disconnected me again just after 11pm tonight. It was ok past few nights no disconnects, but tonight it's done it again, all fine until tonight. What could make it do this after this time, I got nothing on timer or anything, nothings changed my end.
on 18-07-2019 11:25 AM
on 17-07-2019 12:02 PM