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Fibre Speed Boost not working.

Sebastian_S
Team Player
Message 6 of 6

Hi

 

On my talk talk account it appears that Fibre Speed Boost is active but in fact I am stil getting around 38mbps(checked with talktalk speedtest) max when average download speeds should be 63mbps also checked it with BT brodband checker and that speed and over is achievable moreover talktalk already added charge for it to last month bill even tho it is not running. Only thing I was informed was that it will go up in next 72 hours an it was much longer(8th of march according to data on bill) since I added it to my plan. Please sync it up to what it should be.

 

 

Regards

 

Sebastian

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5 REPLIES 5

Message 1 of 6

Hi Sebastian

 

That's great, thanks for keeping us updated 🙂

 

Debbie

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Message 2 of 6
Hi

Yes it helped. Now it hits round 60mbps. Simple solution yet I forgot about it. Thanks for your help and have good day.

Sebastian
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Message 3 of 6

Hi Sebastian

 

Thank you, please let us know how you get on.

 

Debbie

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Message 4 of 6
Hi

I actually haven't I'll do it now and will let you know if it helped. Thanks for your reply.

Sebastian
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Debbie-TalkTalk
Support Team
Message 5 of 6

Hi Sebastian

 

Can I just check if you have powered down your router for a full 30 minutes?

 

Thanks

 

Debbie