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Fibre Speed Boost

larrywilkie
Whizz Kid
Message 148 of 148

Good afternoon,

 

I have purchased the Fibre Speed Boost (about three weeks ago), but I haven't seen any improvement in my download speed.

 

Speed tests consistently return download speeds of around 38mbps, which is what I was getting prior to the boost being added, although I believe I was told I could get up to 72mbps (I do understand that this is a maximum figure and unlikely to be achieved).

 

Is there anything that can be done to see if I can achieve higher speeds than 38mbps, as if it is not possible, then the boost isn't worth keeping.

 

Many thanks

 

Larry 

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147 REPLIES 147

Message 141 of 148

Hi Larry

 

Thanks for keeping us updated.

 

Please can you leave the router connected at the test socket for the next 48hrs without rebooting the router, we can then check the connection stats on Monday to see if DLM increases the speed any further.

 

Thanks

 

Debbie

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Message 142 of 148

Hi,

 

I'm back!!

 

Just carried out a speed check after restarting and now a slight improvement.

 

I have 45mbps download and 15mbps upload.

 

Is this the maximum I can get now do you think?

 

Larry

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Message 143 of 148
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Message 144 of 148

Thanks Debbie.

 

I'll do it now.

 

Larry

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Message 145 of 148

Hi Larry

 

Yes please 🙂 Can you power the router down for a full 30 minutes and then run a speed test following this?

 

Let us know how you get on.

 

Thanks

 

Debbie

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Message 146 of 148
Hi Debbie.

No I don't think I have, unless I was asked to do it when I first purchased the boost, but I don't remember this. Shall I give it a try and report back on here?

Thanks
Larry

Debbie-TalkTalk
Support Team
Message 147 of 148

Hi Larry

 

Can I just check if you have powered down your router for a full 30 minutes?

 

Thanks

 

Debbie

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