on 04-01-2019 12:19 PM
I have purchased the Fibre Speed Boost (about three weeks ago), but I haven't seen any improvement in my download speed.
Speed tests consistently return download speeds of around 38mbps, which is what I was getting prior to the boost being added, although I believe I was told I could get up to 72mbps (I do understand that this is a maximum figure and unlikely to be achieved).
Is there anything that can be done to see if I can achieve higher speeds than 38mbps, as if it is not possible, then the boost isn't worth keeping.
on 09-01-2019 08:28 PM
I received the new router today and have run several download tests.
Unfortunately the results are worse than previously.
I am getting approx 25mbps with the new router compared to what I was getting before.
The router I have received is the older type, but the one I am currently using is the Wi Fi Hub. Would this make a difference?
on 08-01-2019 08:57 AM
on 08-01-2019 06:03 AM
on 07-01-2019 01:56 PM
Yes this was on a wired connection.
Unfortunately I don't have an alternative router as this one was bought as a replacement.
Would the slightly high pings be enough to make a difference from the 70mbps to the 40 that I am getting?
on 07-01-2019 01:37 PM
Thanks. The results are showing slightly high pings to the router. Did you run this test wired? If you did then can you also confirm if you have an alternative router that you could test with?
on 07-01-2019 01:21 PM
on 07-01-2019 12:55 PM
on 07-01-2019 11:41 AM
I have now tried this on my Internet TV with only the PC connected and all Wi Fi devices turned off and that was much slower (about 25mps).
So OI have now unplugged the TV and tried on the desktop PC again with nothing else connected and still only 41.7.
on 07-01-2019 11:01 AM
Are any other devices connected and in use when running the speed tests?
Could you try running the speed test on a different device? (with all other devices not in use at the same time)
on 07-01-2019 08:53 AM
on 07-01-2019 06:23 AM