on 18-07-2019 03:30 PM
I have taken TT fibre for a number of years and I have been happy with the service. My max downstream was 61500kb capped off at 39999kb this gave me a download speed of 36000 - 37000kb. I have taken the fibre boost since 3/7/19 and I am very disappointed at the small increase in download speed. The max downstream is the same at 61500kb and the new synch of 51150kb which has given a download speed 38000kb. So my increase in speed for a 22000kb increase in synch is 1000kb. This can't be right !
18-07-2019 03:45 PM - edited 18-07-2019 03:49 PM
Where are you getting the maximum rate from? If it is the so-called attainable rate on the router this is generally a bit higher than the actual sync speed possible. What is odd is that with an increase of around 11000 in sync you are only seeing a throughput improvement of 1000. Is this based on wired, or wireless test results?
on 18-07-2019 04:09 PM
Rates are from the router and testing is wired. I had noticed the mistake (12000 not 22000) but couldn't edit it. It's just I expected a "boost" of more than 1000kb download from adding fibre boost.TT's estimate was 47000kb.
on 19-07-2019 08:31 AM
on 19-07-2019 09:40 AM
Powered down for a full hour. Sync speeds remain as before but I now have a download speed of 47000-48000kb an increase of 10000-11000kb which I'm happy with. Thanks everyone for your help.
on 19-07-2019 10:17 AM