on 05-05-2021 10:27 PM
After months of broadband dropping out and having to re-start router, an engineer eventually visited 5 days ago (01/05/21). He fitted new master socket and checked cabling. He blamed a 'bridge tap'. He rectified this. All should now be OK, he said.
Unfortunately, nothing has changed, as this record shows:
At 20.40 that same evening - No service. Re-started router and got 20 Mbps.
02/05/21 - Speed 0.15 Mbps. Re-started router - 18.3 Mbps
04/05/21 - No service - Re-started router - 11.8 Mbps
05/05/21 - No service - Re-started router - 18.9 Mbps
Even when I have service, it's nowhere near the contracted speeds.
Please Talktalk can you sort this out once and for all?
on 06-05-2021 08:40 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.