on 24-10-2020 07:42 PM
I spent nearly an hour on the phone with TalkTalk today. My internet speed keeps going down. We discovered the reason for this is because I am using a Laptop downstairs and my router is upstairs. Technician said he would do some checks and get back to me and he never did. When I tried to call I got cut off - twice. I have since been looking at the website and see that I could purchase a WiFi Extender for £85. Is this the answer to my problem? £85 is lot of money for me a pensioner and I'm also not very techy. I am paying for Fast Fibre with a boost. I would really appreciate some advice.
on 27-10-2020 07:48 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 24-10-2020 07:46 PM
If you need help from TT staff on the forum, @Lenhz, they'll reply Monday to Friday.
For them to identify your account, please complete your community forum profile details. Go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save.