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Katiexoxo13
First Timer
Message 2 of 2

Hi,

I have recently moved house and I have just had an engineer come out to install it, he said it should all be working fine. The router has a solid white light and I can find my WiFi network but when I connect the error message comes up “you do not have permission to view this directory or page “

I wasn’t sure if I was being impatient as my go live date was today and  didn’t know whether I might have to wait a few hours.

thanks 

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

on the day of install, the service can go live at any time up to midnight. So lets give it a few more hours for the orders to complete.

 

Thanks  

 

Karl. 

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