on 06-03-2019 10:20 PM
My fibre has been unusable over the past 48 hours. It is constantly dropping out. I am unable to stream iplayer. Speed tests indicate I am sometimes getting less than 1mb download and latency in the 1000s.
Please can someone take a look to see what the problem might be.
on 11-03-2019 10:31 AM
on 09-03-2019 08:27 PM
Hi there might be interference go to 192.168.1.1 and check your internet frequently settings they might be overlapping with your neighbor
Hope this helps
Leave a like if it does tks
on 09-03-2019 10:18 AM
I have now tried 2 routers and a separate access point so I am not sure a 4th is going to be any better.
Having just run a network analsyer it looks like the Amazon Firestick broadcasts a very strong wifi network on the same SSID as the wifi access point.
Could this potentially be the problem? I have found a few posts that suggest the Firestick can cause interference. Does anyone have any thoughts on this as a potential cause to the wifi drop outs?
on 07-03-2019 11:51 AM
on 07-03-2019 11:30 AM
Yes - I have used a wi-fi analyser and picked the quietest channel.
No matter which access point I use, the wifi is dropping out a few times an hour at the moment.
What can keep knocking the wifi out?
on 07-03-2019 11:21 AM
on 07-03-2019 10:45 AM
Everything is connected via wifi. I have now added a different access point connected to the router to see if that resolves the issues.
BUT this is a consumer package. I should not have to be wasting my time due to the routers provided by Talktalk not being fit for purpose. I am on my second Talktalk router because the first one didn't work properly. The second one was OK as a router but useless as an acess point. So I am now effectively on a third access point configuration.
This is just not acceptable - I have never had so many problems with other providers. My previous service with EE did not have a minute of down time for years.
I guess you get what you pay for...
on 07-03-2019 09:29 AM
I'm sorry to hear this and I'll take a look now. I've run a test on the line which hasn't detected a fault. The connection also looks stable and the sync speed looks ok. Just to confirm, are you connected wired or wireless?
on 07-03-2019 08:44 AM
Hi Kalozo, that's a pain! Are you finding this problem both wired and wireless? Has anything changed in your locality? We had some storms earlier in the week.
Have you tried a router reboot?
Your post has been flagged for assistance so you should hear during the day.
How is your landline? Any noise or interference?