on 16-10-2021 01:52 PM
I had my Full Fibre 500 installed at the end of September and since then I don’t get the same range to my office which is at the back of the house I use talktalk wifi extender kit but does not give me the range.
One of the reasons I chose Fibre500 I thought I was going to get the erro router as that is what I had seen on various news pages on talktalk website I was hoping that this router would improve my range within the house, I live in a bungalow. Am I best to instal a mesh system to solve this?
I have been with Talktalk for a long time and have never had to complain before as I have always been satisfied with the service.
Finally how come I didn’t get the Eero router, am I able to get this?
If not is it the same model that Amazon sell?
on 18-10-2021 06:48 AM
I'm sorry to hear this. I'd recommend contacting our Future Fibre Team via Live Chat as they will be able to look into this further for you.