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Fibre500

Mglynne
First Timer
Message 3 of 3

Hi

 

I had my Full Fibre 500 installed at the end of September and since then I don’t get the same range to my office which is at the back of the house I use talktalk wifi extender kit but does not give me the range.

 

One of the reasons I chose Fibre500 I thought I was going to get the erro router as that is what I had seen on various news pages on talktalk website I was hoping that this router would improve my range within the house, I live in a bungalow. Am I best to instal a mesh system to solve this?

I have been with Talktalk for a long time and have never had to complain before as I have always been satisfied with the service.

Finally how come I didn’t get the Eero router, am I able to get this?

If not is it the same model that Amazon sell?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hello,

 

I'm sorry to hear this. I'd recommend contacting our Future Fibre Team via Live Chat as they will be able to look into this further for you.

 

Your Future Fibre Support Hub

 

Thanks

 

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shahid76
Whizz Kid
Message 2 of 3

Use a high end router such as the Netgear RAX200 and you *might* find that you don't need a mesh system at all.

TalkTalk Business FTTP 900/115
Netgear RAX200
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