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Firmware update request

RobMcN
Conversation Starter
Message 7 of 7

Hi I am still on SG4K10001400t for the FAST5364 3.00 and there are a number of issues with the interface and trying to setup various items (tab shows as off when on etc.) 
Could I please be updated.

thanks

 

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6 REPLIES 6

Message 1 of 7

Hi

 

I'm showing the router is now on v2816t firmware.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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RobMcN
Conversation Starter
Message 2 of 7

I have reset the device.

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Message 3 of 7

HI

 

i'm not able to connect to the router.  can you pin reset the router and we can try again.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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RobMcN
Conversation Starter
Message 4 of 7

yes it is the Sagemcom Wifi Hub currently connected.

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Michelle-TalkTalk
Support Team
Message 5 of 7

Hello,

 

Can I just confirm, is the Sagemcom Wifi Hub connected at the moment?

 

Thanks

 

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Skynet_TX
Community Star
Message 6 of 7

Hi @RobMcN,

 

The staff here won't be around until Monday, but they will be able to take a look at this when they are back. Assuming they can connect to your router they will be able to update the firmware to the latest version.

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