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Firmware upgrade please

dt_matthews
Chatterbox
Message 9 of 9

Please can the latest firmware be pushed to my tt wifi hub?

 

Phone number in my profile.

 

Thanks!

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8 REPLIES 8

Message 1 of 9

Hi dt_matthews

 

I'm sorry for the delay.

 

Have you recently spoken to our Customer Service/Loyalty Team?

 

 

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Message 2 of 9

Zipped photo attached.

 

Works really appreciate a new stand or new *sagecom* (not Huawei) device being sent out asap as this arrangement isn't very good!

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Message 3 of 9

The stand should just pop out of the back, can you post a picture maybe?

 

Message 4 of 9

Hi Michelle

 

No, there was no stand attached to the router.

 

Can one be sent out?

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Message 5 of 9

Please can my firmware be upgraded again (new router has been issued)

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Message 6 of 9

Hi,

 

Thanks for confirming. Apologies for the confusion, do you mean that the stand has broken off the router?

 

Thanks

 

Message 7 of 9

Yes, thanks, it updated that evening I posted and know I can reserve IP addresses, much needed.

 

p.s. My router didnt have a stand in the box, how do I go about getting one?

 

Thanks

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Karl-TalkTalk
Support Team
Message 8 of 9

Hi

 

Your hub is currently running the latest firmware.

 

Thanks  

 

Karl. 

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