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Full fibre 500mbps but keeps buffering.

carpenterstation
First Timer
Message 5 of 5

Full fibre 500mbps but keeps buffering. Service is much worse than former 70mbps copper broadband connection.

 

we have a wired connection to a multi port switch box. Internet speed tests regularly show speeds in excess of 500mbps. 

so why is the performance so bad?

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4 REPLIES 4

Message 1 of 5

Hello,

 

Would it be possible to connect just one device to the line initially to see if the buffering still happens please? 

 

Thanks

 

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carpenterstation
First Timer
Message 2 of 5

Also we have 30 connected devices. Not sure how I can test them all at the ONT? 

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carpenterstation
First Timer
Message 3 of 5

We have a 24 port replicator connected to sockets and devices via had wiring around the house. This hasn’t changed since we had 79 meg broadband

 

i am sorry but I don’t know what a ONT is?

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Debbie-TalkTalk
Support Team
Message 4 of 5

Hi carpenterstation

 

I'm sorry to hear this.

 

Do you mean a switch box so you can connect more devices?

 

What's the connection like if you connect directly at the ONT?

 

Thanks

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