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G.fast Openreach modem totally dead

dnn8350
Conversation Starter

on ‎28-10-2021 10:38 PM

Message 2 of 2

G.fast modem is now showing the power light only. Power recycling doesn't help. No changes whatsoever elsewhere in the setup. Could be the modem or the downlink. Either way will need an engineer visit.

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Debbie-TalkTalk
Support Team

on ‎29-10-2021 06:27 AM

Message 1 of 2

Hi dnn8350

 

I'm sorry to hear this.

 

I'm just sending you a Private Message to confirm some details so we can arrange an engineer visit.

 

Thanks

 

Debbie

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