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G.fast Openreach modem totally dead

dnn8350
Conversation Starter
Message 2 of 2

G.fast modem is now showing the power light only. Power recycling doesn't help. No changes whatsoever elsewhere in the setup. Could be the modem or the downlink. Either way will need an engineer visit.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi dnn8350

 

I'm sorry to hear this.

 

I'm just sending you a Private Message to confirm some details so we can arrange an engineer visit.

 

Thanks

 

Debbie