on 27-03-2021 04:14 PM
i have ordered the 150 gfast package but want to use my existing wifi 6 HUAWEI ax3 mesh routers. Does anyone know if I should connect the primary ax3 router into the open reach modem or the Talktalk Wi-Fi hub. My concern with the latter option is that the ax3 mesh doesn’t work in access point mode, only in router mode and as the Wi-Fi hub can’t be put into modem mode from what I’ve read then I will have double Nat problems. Any help greatly appreciated as to whether I will be able to ditch the Wi-Fi hub and if so what settings I need to put in to the ax3?
on 06-05-2021 08:08 AM
on 12-04-2021 08:17 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 09-04-2021 01:39 PM
Thanks. Unfortunately things have not gone well. Open reach installed modem and TT Wi-Fi hub and all worked fine, solid 160mbps according to engineer. However that was yesterday morning but since last night internet has been painfully slow and TT live chat says stuck in their system as my line hasn’t been released back from old provider Vodafone which apparently is TT fault. Got to now wait 72 hrs for escalation. Why oh why did I go back to TT! once it’s working then I’ll do the mesh thing
on 01-04-2021 09:05 PM
i have G.fast using TT modem straight into my NETGEAR ORBI router with a satellite unit... auto configures and i can add in extra satellite(s) via a app on phone if required. remove the sagem com fast 5364 as its not required and has a dns issue on the current firmware
on 01-04-2021 07:53 PM
Thanks, I think I’m following - that the problem was with the modem part of those third party routers so I should be fine with open reach supplied g fast modem straight to ax3 in full router mode. Thanks again
on 31-03-2021 12:39 PM
If you use the supplied modem, you will not have the problem. As I said before that was with some 3rd party routers not configured correctly or not compatible with the TalkTalk network. That problem is not for TalkTalk to fix.
on 31-03-2021 12:34 PM
Thanks for the replies. Is there a solution to that then or do I just have to wait and see when the service goes live (7th April) whether my HUAWEI ax3 causes that problem or not? I have two meshed currently but want to buy another one so that I get seemless Wi-Fi through the house when TT goes live but don’t want to have wasted my money.
on 28-03-2021 12:58 PM
What you are referring to is 3rd party routers that are not configured correctly to work with the TalkTalk network. The 15 minutes timeout is the DHCP server on the network does not renew the 15 minute DHCP lease. The reason for this is that it is down to the DHCP client (the 3rd party router) not requesting an automatic extension to the lease. Thus the 3rd party router is at fault.
on 28-03-2021 10:28 AM
TT do not prioritise service to their own equipment or penalise you for using your own third party devices.
I have never seen any topics suggesting there are timeouts at all, I think you are mistaken.
on 28-03-2021 10:17 AM
on 28-03-2021 09:39 AM
The modem must be connected to the broadband & then connect your mesh to that I would think. In this situation, the TT router is not normally required.