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Gift card not received

Bleachblonde23
First Timer
Message 2 of 2

Ben a couple of weeks and had no emails or post about gift card. Does it take 90 days? Why??

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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi Bleachblonde23

 

If You are eligible,  vouchers can take upto 90 days as per the Terms and conditions below.

 

  • It will take up to 90 days after the original purchase date for your purchase to be verified as eligible for a voucher. We strongly recommend letting this 90-day period pass before querying the status of your voucher.
     

The 90 day timescale is the equivalent of 3 monthly payments. 

 

Your original order was placed 15.08.2020 so there is still some time to wait. 

 

Thanks
 

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