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HG633 out of date firmware

Phil999
Team Player
Message 10 of 10

Hi,

The firmware revision of my HG633 is still at v1.22t, can one of the kind TalkTalk people push out an update for me.

 

Thanks

 

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9 REPLIES 9

Message 1 of 10

Hi Phil999

 

That's great. I don't have a list of the changes/improvements in the FW update but this will also include security updates too.

 

Thanks

 

Debbie

Message 2 of 10

Nope, everything was super stable.

 

 

Message 3 of 10

Hi Phil999

 

Before the FW update, were you experiencing any issues with the connection or router performance?

 

Thanks

 

Debbie

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Message 4 of 10

All looks ok here, not sure if i should "see" any differences (web Interface appears to be the same) but here is an extract from the router log......

 

06:51:22 29/03/2021User LevelNoticeCWMP:Cwmp post inform success.
06:51:22 29/03/2021User LevelNoticeCWMP or STUN parameter be changed.
06:51:22 29/03/2021User LevelNoticeUser ACS(62.24.243.161) modify ManagementServer.PeriodicInformEnable; ManagementServer.PeriodicInformTime; ManagementServer.PeriodicInformInterval; .
06:51:21 29/03/2021User LevelNoticeUser ACS(62.24.243.161) modify ManagementServer.ConnectionRequestPassword; ManagementServer.ConnectionRequestUsername; .
00:01:35 01/01/2010User LevelNoticeCWMP inform message: event: 1 BOOT.
00:01:35 01/01/2010User LevelNoticeCWMP inform message: event: 7 TRANSFER COMPLETE.
00:01:35 01/01/2010User LevelNoticeCWMP inform message: Download finish.
00:01:35 01/01/2010User LevelNoticeCWMP inform message: event: M Download.
00:01:35 01/01/2010User LevelNoticeCWMP inform message: parameter change.
00:01:35 01/01/2010User LevelNoticeCWMP inform message: event: 4 VALUE CHANGE.
00:01:29 01/01/2010SystemNoticeWAN connection INTERNET_TR069_R_VID_101:IPv4 connected.
00:00:59 01/01/2010SystemNoticeDSL connection is active.
00:00:42 01/01/2010SecurityDebugACCEPT HTTP Request
00:00:42 01/01/2010SystemNoticeDSL connection is inactive.
06:49:32 29/03/2021SystemWarningReboot the device by ACS(62.24.243.161).
06:49:32 29/03/2021SystemNoticeUser ACS(62.24.243.161) upgrading finished: Device will reboot.
06:48:14 29/03/2021SecurityDebugACCEPT HTTP Request
06:48:07 29/03/2021SystemWarningUser ACS(62.24.243.161) upgrading beginning.
06:48:07 29/03/2021User LevelNoticeACS userid make a connection request from 62.24.243.161 to the CPE successful.
06:48:06 29/03/2021User LevelNoticeCWMP:Cwmp post inform success.
06:48:06 29/03/2021User LevelNoticeUser ACS(62.24.243.161) modify ManagementServer.ConnectionRequestPassword; ManagementServer.ConnectionRequestUsername; .
06:48:04 29/03/2021User LevelNoticeCWMP inform message: acs connection ok.
06:48:04 29/03/2021User LevelNoticeCWMP inform message: event: 6 CONNECTION REQUEST.
06:48:04 29/03/2021User LevelNoticeACS userid make a connection request from 62.24.243.161 to the CPE successful.
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Message 5 of 10

Hi Phil999

 

Oh great, the message showed that the FW failed.

 

Please let us know if you do experience any further issues.

 

Thanks

 

Debbie

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Message 6 of 10

Hi Debbie,

 

Firmware version is now at v2.00t, router rebooted at 6:50 this morning so something happened!

 

 

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Message 7 of 10

Hi Phil999

 

The firmware update is still failing, apologies for this.

 

Would you like me to send you a replacement router and a returns bag for your current router?

 

Thanks

 

Debbie

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Message 8 of 10

Hi,

That has been done now

Michelle-TalkTalk
Support Team
Message 9 of 10

Hi Phil,

 

I've tried to update the firmware now, however this has been unsuccessful. Could you try factory resetting the router and then let us know once this has been completed and we can try and update this again?

 

Thanks