on 16-01-2019 10:40 AM
We have the HG633 firmware version v2.00t I believe it is on the latest firmware because it’s managed by TalkTalk remote.
I notice that every few days the broadband speed slows down. When rooter is reset the speed jumps back up to the usual speed.
When searching the forum this seems to be happening to other customers too and the solution seems to be a replacement router DSL-3782
From experience I know the DSL-3782 had issues with VPN – We had one which was replaced by the HG633
I don’t want to swap the HG633 if the replacement DSL-3782 does not support VPN
on 01-02-2019 11:08 AM
on 16-01-2019 11:58 AM
on 16-01-2019 11:26 AM
Apologies for this.
We have a new firmware in testing at the moment for the DSL3782 router which should resolve the VPN issue. Once this has been fully tested then it will be rolled out to all DSL3782 routers.
I can send another HG633 for testing until the firmware for the DSL3782 is available. Would you like me to arrange this?