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HG635 Firmware Update from 1.04

alancfrancis
Chatterbox
Message 1 of 6

Hi, My HG 635 is currently on firmware v1.04ttb which seems to be pretty old.

 

How should I go about updating it, and is it worth the bother ? 🙂

 

Alan

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5 REPLIES 5

Karl-TalkTalk
Support Team
Message 2 of 6

Hi

 

As the firmware is showing as TTB (TalkTalk Business), are you a business customer , or are you residential, and is this a router you picked up yourself ?

 

Thanks

 

Karl. 

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Message 3 of 6

TalkTalk Business 🙂

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Message 4 of 6

Hi alancfrancis

 

Thanks for your reply.

 

You would need to contact TalkTalk Business to arrange the firmware update. This Community is for our residential service.

 

Thanks

 

Debbie

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Message 5 of 6

Thanks,

 

Is there a support community for TalkTalk Business ?  Why does it need to be separate ?

 

Alan

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Message 6 of 6

Hi Alan,

 

Apologies, we wouldn't be able to update a business router incase the FW is a slightly different version to a residential router. There is no community for TT business and I can only suggest contacting them directly so that they have check if you have the latest firmware and update if needed.

 

Thanks

 

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