on 27-02-2019 01:33 PM
I have been told form TalkTalk that my HG635 needs a update its on V 1.04 they try to update modem but said will not update (did not say why). now I have been told to try here. Can you please help?
on 04-03-2019 06:11 AM
on 01-03-2019 11:46 AM
I'd see how it goes on the new firmware, DLM does seem to be moving you to increasingly faster profiles so it must be seeing and improvement in your connection stats (errors and/or stability)
on 01-03-2019 11:31 AM
No phone working well, only the low speed of internet, for some time now TalkTalk said have a problem with the local exchange.
Before I was getting a good 30+ upto 37.
PS Thank you again for all help.
on 01-03-2019 11:05 AM
on 01-03-2019 08:17 AM
on 28-02-2019 08:00 AM
on 27-02-2019 02:26 PM
Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)
Please bump this thread to confirm once your Community profile has been updated.