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Has there been a router update or do I need one?

BillFenn
Popular Poster

on ‎06-08-2020 10:18 AM

Message 7 of 7

I've had an application download problem that some people are linking to router firmware - however everything had been working perfectly up until about 2-3 weeks ago.

 

Wondering if there was an update, or maybe I need one?

 

My router is HG633

 

Thank you in advance for any help!

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6 REPLIES 6

Michelle-TalkTalk
Support Team

on ‎18-08-2020 10:38 AM

Message 1 of 7

Hi Bill,

 

I've just posted on your other thread now.

 

Thanks

 

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BillFenn
Popular Poster
In response to Debbie-TalkTalk

on ‎17-08-2020 01:21 PM

Message 2 of 7

Hi @Debbie-TalkTalk apologies for the delayed response - yes there are some issues but I will start a new thread. Thank you.

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Debbie-TalkTalk
Support Team

on ‎07-08-2020 12:03 PM

Message 3 of 7

Hi BillFenn

 

Are you experiencing any stability or performance issues with this router?

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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KeithFrench
Community Star
In response to BillFenn

on ‎06-08-2020 10:41 PM

Message 4 of 7

Please can you give as much detail for this problem as possible and I will try to help you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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BillFenn
Popular Poster
In response to KeithFrench

on ‎06-08-2020 05:41 PM

Message 5 of 7

Thanks, yes its on software version 2.00 so I guess its updated.

I'll have to think of another solution!

 

Thanks again

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KeithFrench
Community Star

on ‎06-08-2020 01:24 PM

Message 6 of 7

Is it on V2.00, that is the latest firmware? 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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