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Haven't received £100 M&S Voucher

DanielleF
Chatterbox
Message 12 of 12

Hello,

 

When I joined TalkTalk and was set up with Fibre Broadband, the deal came with a £100 M&S Voucher, but I have yet to receive this. 

 

I asked around January time via an online form when I could be expecting it, but I've had no reply.

 

I joined TalkTalk in August 2020. 

 

Has anyone got any advice to get this? We only chose TalkTalk as with this voucher it was the cheapest option.

 

Many thanks,

 

Danielle 

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11 REPLIES 11

Message 1 of 12

Hi @DanielleF

 

The voucher will be issued in the next few days. 

 

Please keep an eye on your spam/junkmail folders for an email from giftcloud. 

 

Regards

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Message 2 of 12

Hi @DanielleF

 

Sorry for the delay, I have passed the information onto the team responsible. 

 

Ill let you know when I get a reply. 

 

Regards

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Message 3 of 12

Hiya,

 

I did this, but haven't heard from anyone.

 

Thanks

 

Danielle

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Message 4 of 12

I forgot to tag you in @OCE_Arne 

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Message 5 of 12

Hi, 

 

My number should now be attached to my profile. 

 

Thanks,

 

Danielle

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Message 6 of 12

@DanielleF You should never post such personal information in public, put the details requested in your community profile which only TalkTalk and yourself have access to.

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Message 7 of 12

Hi @Arne-TalkTalk,

 

Thank you, I didn't realise we'd receive a phone number without a phone.

 

*removed for security*

 

Thanks,

 

Danielle

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Message 8 of 12

Hi @DanielleF

 

I cant locate an account with a mobile number, Sorry. 

 

If you can log into My Account, you will see both your landline and Account number, Either of these will do. 

 

Thanks. 

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Message 9 of 12

Hello, 

 

Thanks for your reply. I don't have a landline, but my profile now includes a mobile number. 

 

I look forward to hearing from you.

 

Thanks,

 

Danielle

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Arne-TalkTalk
Support Team
Message 10 of 12

Hi @DanielleF

 

Thanks for your post.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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Gliwmaeden2
Community Star
Message 11 of 12

Add your Talktalk landline number to your community forum profile details, @DanielleF.

 

Go via your avatar/name; settings, Profile Wizard. 

 

Look for a reply, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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