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Having to reboot router every 1-2 days

rjoseph
Team Player
Message 8 of 8

For the last couple of weeks I've had to reboot the router every day or two in the morning.  Nothing has changed in our setup - the router is plugged into the master socket.

 

Some mornings the internet speed (wired and wireless) is below 1mbps.  As I type, I've just had a download speed of 2.8 mbps so I'll need to reboot to allow me to work.

 

Rebooting sorts it until it slows again, which suggests might be a router issue?

 

Thanks in advance

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7 REPLIES 7

Message 1 of 8

Message 2 of 8

Will do - thank you for the quick replies.

Message 3 of 8

Hi rjoseph

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router,

 

Thanks

 

Debbie

rjoseph
Team Player
Message 4 of 8

That would be great, thank you.

Message 5 of 8

Hi rjoseph

 

I can send you a replacement router for testing would you like me to arrange this?

 

Thanks

 

Debbie

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rjoseph
Team Player
Message 6 of 8

Hi,

 

Yes, it does also affect the wired devices.  We have a Sky box and Xbox on wired and they slow down the same as the wireless devices.

 

Thanks

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Michelle-TalkTalk
Support Team
Message 7 of 8

Morning,

 

I'm sorry to hear this. I've run a test on the line which hasn't detected a fault. Can I just confirm, does this also affect the wired speeds?

 

Thanks

 

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