Hi could someone check my router please to see if its uncapped,I've got limited speed at 44mbs

[Peter10]

Hello I've recently come back to talktalk and my speed is capped,I've had this issue a few years ago and one of the mains here sorted the issue for me,could someone please take a look for me thanks 

[Michelle-TalkTalk]

Hi Peter,

I've run a test on the line now which hasn't detected a fault. Could you try powering down the router for a full 30 minutes and then run another speed test please as this will reset the current session and can often increase the throughput speed.

Thanks

[Peter10]

Hi Chris I've just changed it now to my new number thanks

[Chris-TalkTalk]

Hi Peter10,

Could you just confirm that the telephone number in your community profile is your current TalkTalk landline telephone number 

Chris

[Ste_Nix14]

THE OCEs will pick this up during office hours. Have you tried turning the hub off for 30mins and connecting to test socket to see if DLM adjusts the line?