on 17-09-2019 09:33 AM
Hi there folks,
I was offered a deal on the faster fibre speed boost by the loyalty department yesterday 16 sept, I do know it probably does take a little while to activate but so far I can't see any difference on my usually stable and reliable fibre speed.
Connected to computer directly from router by ethernet and my speed is 37.3 download and 7.6 upload which is what I usually get with the normal fibre package.
I have switched router off and on a few times as instructed in the account upgraded email I got, but makes no difference.
Any clarification appreciated.
on 17-09-2019 10:35 AM
Your router is in sync at 43.9Mbps so the speed boost has been applied. Can you switch your router off for 30 minutes then switch back on and retest