on 20-05-2019 08:05 PM
I've just had a new TalkTalk router and I've set it up ok and my main computer, which is Windows7 on a desk downstairs, connects to the internet fine.
So far so good....
But I have two other computers - a pretty much defunct WindowsXP which I don't want to throw away cos it's got some good programs on there - it's also downstairs near the Windows7 computer. I also have a new Windows10 computer which is upstairs.
Before I set up the new router I was able to have all three computers online at the same time with my old router - the other two computers connected via a Tenda mini adapter.
My problem now is that I cannot get the other two computers to connect to the internet. I can't see how to do it and I've been faffing around all day with them!
I get messages on my Windows10 machine that says 'ethernet doesn't have a valid ip configuration' & 'default gateway is not available'.
Can anyone help me please?
on 21-05-2019 02:56 PM
on 21-05-2019 02:42 PM
OK, thanks for trying. Do you have a support line number for the adapter manufacturer (or do they have a chat service), worth a try if it's free, before resorting to expense and inconvenience of taking it all to a computer shop
on 21-05-2019 02:15 PM
Yes that was me updating the firmware
Firmware is software that makes hardware work, a set of instructions. Routers (and other devices) are generally manufactured with the latest firmware available at the time but the latest firmware for your router has only been released quite recently.
on 21-05-2019 01:58 PM
My router just went off, lights turned red, no internet connection - I assume that was you updating the firmware?
What does the firmware do and why didn't the router come with it already updated?
on 21-05-2019 01:43 PM
on 21-05-2019 12:53 PM
I've just noticed your routers not running the latest firmware, would you like me to update it. I can't see it resolving the issue but I think it's worth a try
on 21-05-2019 12:37 PM
Yeah, I did.
Don't worry, I'm going to take the computer towers and router into a computer shop and see if they can sort it out for me.
But, to be honest, I wish I'd never bought this new router. I was promised faster broadband speed etc, which is a joke, because even the computer that does connect isn't faster. It's just the same as before, only I can't get the other two computers to connect.
I might aswell just bin this router and go back to the old one! Goodness knows how much the computer shop will charge me for getting the other two computers to connect.
on 21-05-2019 12:33 PM
on 21-05-2019 12:22 PM
I didn't say a setting needed to be changed in the router - I said the computer...i.e. I've deleted the existing broadband connection and tried setting up a new one, but that didn't work. So there must be something else...
It's not the router itself, and it's not the adapter - it's the broadband/network connection.
on 21-05-2019 11:44 AM
I can't think of any setting that you'd need to change in the router. Have you tried just rebooting the router and the adapters, if not then I think it's worth a try
Please also see our guide to troubleshooting our adapters, it may not all apply to your adapters but it may be helpful - Fix a problem with your network connectors
on 21-05-2019 11:17 AM
No, it's not the adapters because they were working just fine with the old router - it's something to do with the new router and there must be something in the settings on the computers somewhere on how to connect to the internet via the new router.
on 21-05-2019 11:01 AM
on 21-05-2019 10:44 AM
Sorry, yes, it has 3 green lights on it when internet is available.
I've got the 3 green lights, but on the taskbar all I've got is the computer monitor icon with a yellow triangle and exclamation mark.
But yesterday the icon didn't have the yellow triangle and it said there was a connection at 100.0 Mbps but when I opened a browser to connect to a website it said no internet connection...very confusing.
on 21-05-2019 10:38 AM
on 21-05-2019 10:23 AM
on 21-05-2019 10:07 AM
And this is the product description:
Tenda P200 Powerline 200Mbps Mini PowerLine Adapter Kit
To build a network at home or office with minimum effort and cost, the Tenda 200Mbps Powerline Adapter P200 is your choice. In many cases, Ethernet is just not available in places where network connectivity is needed. However, almost every room at home or office has power circuitry, which can be used to extend network connections from your broadband router. Simply plug one P200 that links to a broadband modem/router into the power outlet in one room, and plug another P200 linking to a PC or any Ethernet device in the other, you can then easily and instantly create a powerline network of up to 200Mbps, 2X of a traditional switch or router, with the driving capability of up to 300 meters, 3X of Ethernet cable. Plus the QoS feature prioritizes your bandwidth intensive applications for lag-free experience.
No Wiring, No Drilling
Tenda P200 Powerline Adapters Will Bring Internet Access to Your Entire Home over Your Regular Electrical Power Lines