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How to find out what max possible fibre speed is for my line

hawkerpaul
Chat Champion
Message 8 of 8

Hi

How do I find out what the maximum broadband speed is for my postcode/line?

 

I'm currently on around 30Mb

I've had a leaflet through the post from TalkTalk to upgrade to 145Mb and would love to upgrade to this.

 

How can I find out if I can have these sorts of speeds please, as I have a feeling I might already be on the max possible.

 

Many thanks

Paul

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7 REPLIES 7

Message 1 of 8

Hi hawkerpaul

 

You can contact our Customer Loyalty Team during Business hours on 03451720046.

 

Thanks

 

Debbie

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Message 2 of 8

Thanke Debbie.

 

How do I contact the Loyalty Team please?

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Message 3 of 8

Hi hawkerpaul

 

If you contact our Loyalty Team then they take a look and discuss the options with you.

 

Thanks

 

Debbie

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Message 4 of 8

Thanks Karl

 

So is there no feature I can use on the TalkTalk website to be able to enter my postcode/landline number and discover what the max possible speed is?

 

If I am able to upgrade from 30 to 65Mb, it says is a 2 year contract, so if 145Mb becomes available say in the next few months, would I be able to upgrade it to that then, or would I have to wait 2 years?

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Message 5 of 8

Hi

 

If the faster service is not showing, then it would not be available for you at this time.

 

Thanks  

 

Karl. 

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Message 6 of 8

Hi Michelle

Thanks for the reply.

 

It's showing Super Fibre 65 Bundle Deal but not the 145.

Does this mean I can actually get this speed on my line?

 

Thanks again

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Michelle-TalkTalk
Support Team
Message 7 of 8

Hi Paul,

 

Does this show as available if you log into your My Account and then click on the offers and upgrades tab?

 

Thanks

 

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