on 18-02-2021 02:55 PM
did you manage to connect your device ok ?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 12-02-2021 06:58 PM
You can recycle the router power and then retry or do a factory reset by pressing the reset switch on the rear for a good 15 seconds
Also try splitting your 2 and 5ghz wifi in the router